Commissions

First off, thank you for considering Don’s Prop Shop to help bring your next project to life. The following is some information to ease the process:

  • Please ensure you are providing adequate lead time for us to complete your piece and ship to you so that you may have enough time for completing any assembly, finishing, and painting.┬áMost items will require approximately 2 weeks of modelling time at which point you will be provided with rendered design images for your approval followed by approximately 2 weeks fabrication time. If you are opting for a finished piece, this may take 2-4 weeks depending on the piece. More accurate time estimates will be provided with your quote based on your item and outstanding orders we may already have in the pipeline.
  • The more information you can provide in requesting a quote, the more accurate we can be in estimating. Links to reference photos, approximate dimensions to scale appropriately for your costume, and any special features such as room for a battery, contact switches, or intended lighting to be added. We will make our best attempt to take your requests into consideration and will let you know if anything would be impractical. If a feature would add significantly to time or cost we will be sure to break that information out for you to make the decision.
  • If you would like to retain exclusive personal usage rights to any designs or commercial reproduction rights to the commissioned design please make a note of this in your request as it may greatly increase the cost quoted. Don’s Prop Shop will retain rights to use photographs or design renders for portfolio and marketing purposes at all times.
  • Once you have accepted our quote and have decided to proceed we will email you an invoice breaking out the following payment schedule:
    • 3D Modelling Only
      1. Booking deposit of $50 due immediately.
      2. 50% of quoted value is due before modelling will begin.
      3. Remaining balance is due once modelling is completed and rendered design images are provided.
      4. Any significant change requests may result in further fees applied. All fees must be paid before digital delivery of model file(s) and subject to licensing agreement.
      5. Download will be available for up to one month. Please make a backup copy.
    • 3D Modelling and Printing
      1. Booking deposit of $100 due immediately.
      2. 50% of quoted value is due once modelling is completed and rendered design images are provided.
      3. Any significance change requests may result in further fees applied. All due fees must be paid before proceeding to fabrication.
      4. Remaining balance is due once fabrication has been completed and before shipping or pickup.
    • Finished Prop
      1. Booking deposit of $200 due immediately.
      2. 50% of quoted value is due once modelling is completed and rendered design images are provided.
      3. Any significance change requests may result in further fees applied. All due fees must be paid before proceeding to fabrication.
      4. 75% of quoted value is due once fabrication is completed and prop is ready for post-processing.
      5. Remaining balance is due once post-processing has been completed and before shipping or pickup.
  • All payments are non-refundable and considered payment for work completed to date.
  • Any payments not made within 48 hours without prior communication may result in delays to completion of work.
  • Any payments not made within 7 days without prior approval will be considered as customer cancellation and forfeiting any payments previously made as payment for work completed.
  • Please ensure you have provided adequate means to contact you and that you respond to any questions in a timely manner to prevent any delays in delivering your completed project.